This report contains our assessment of the medical care provided to incarcerated persons at the California Rehabilitation Center in Norco between July 2019 and February 2020. We rated the overall quality of health care provided at CRC during this time period as Adequate.
This report addresses the California Department of Corrections and Rehabilitation’s internal investigations and employee discipline cases that we monitored and closed between January 1, 2020, and June 30, 2020. We concluded that the department’s overall performance in conducting internal investigations and handling employee discipline cases was poor. Of the 153 cases we monitored and closed throughout California during this time, we rated 105 cases satisfactory and 48 poor. While we recognize the department faced unprecedented challenges due to the outbreak of the novel coronavirus disease (known as COVID-19) during this reporting period, the decline in the department’s overall performance since the last reporting period from satisfactory to poor is concerning. We also determined that the department’s delays in processing employee disciplinary cases resulted in approximately $312,584 of unnecessary costs to the State and taxpayers during this time period.
The California Department of Corrections and Rehabilitation Mishandled Allegations That a High-Ranking Official Engaged in Misconduct. This public version of a confidential report we provided to the Secretary of the California Department of Corrections and Rehabilitation’s (department) discusses the department’s response to a complaint it received in October 2018, which alleged one of its high-ranking officials engaged in misconduct and made decisions that resulted in a waste of State resources. We found that the lack of a policy setting forth a formal procedure by which the department reviews complaints against officials in this position left departmental officials without clear direction as to how to handle the complaint. When forced to create a special process to review a serious complaint against one of its highest-ranking officials, the department failed to ensure the complaint received the fair and thorough assessment departmental policy requires of complaints concerning all other departmental staff.
The California Department of Corrections and Rehabilitation Distributed and Mandated the Use of Personal Protective Equipment and Cloth Face Coverings; However, Its Lax Enforcement Led to Inadequate Adherence to Basic Safety Protocols. In our second report examining the California Department of Corrections and Rehabilitation’s response to the COVID-19 crisis, we reviewed the department’s distribution of PPE to its staff and incarcerated persons as well as staff’s adherence to policies concerning cloth face coverings and physical distancing. We found that the department was generally able to procure and maintain supplies of PPE for its staff and face coverings for staff and incarcerated persons. However, although the department distributed cloth face coverings to its staff and incarcerated population, issued memoranda requiring their use, and also implemented physical distancing requirements, we observed that staff and incarcerated persons frequently failed to adhere to those basic safety protocols and that supervisors and managers did not sufficiently enforce these requirements. The report also raises concerns with the department’s decision to loosen its face covering requirements in June 2020 even though it was reporting increasing cases of COVID-19 among both its staff and incarcerated persons at that time.
This report contains our assessment of the medical care provided to incarcerated persons at the California Correctional Center in Susanville between March 2019 and September 2019. We rated the overall quality of health care provided at CCC during this time period as Adequate.
This report contains our assessment of the medical care provided to incarcerated persons at California State Prison, Solano between February 2019 and July 2019. We rated the overall quality of health care provided at CSP-Solano during this time period as Adequate.