This report examines the inquiries completed by the California Department of Corrections and Rehabilitation’s Allegation Inquiry Management Section (AIMS) from January 1, 2021, through December 31, 2021. According to the department’s data, during 2021, AIMS received 3,434 staff complaint inquiries referred by wardens and completed 1,445 inquiries. OIG inspectors monitored 28 inquiry cases. We assessed the overall inquiry processes performed by the department as poor in 17 cases, or 60 percent. For the remaining 11 cases, or 39 percent, we determined the department performed satisfactory work in completing the cases.