Publications

The Office of the Inspector General (the OIG), as part of our statute, maintains an Intake Processing Unit that receives complaints from the incarcerated population and the public. Staff in the Intake Processing Unit respond to complaints that the OIG receives through regular mail, phone calls (toll-free hotline), and web inquiries through our website, which can exceed 800 complaints a month. Below are six complaints that the Intake Processing Unit reviewed and closed as of May 2024. These cases highlight the OIG’s impact and efforts to resolve the complainants’ concerns.

During May 2024, the OIG’s Centralized Screening Monitoring Team randomly selected 707 grievances for monitoring. This document presents four notable cases monitored and closed by the OIG during May 2024.

This report contains our assessment of the medical care provided to incarcerated people at California State Prison, Solano between July 2022 and December 2022. We rated the case review component of the overall health care quality adequate and the compliance component of the overall health care quality inadequate.

This report contains our assessment of the medical care provided to incarcerated people at California State Prison, Solano between July 2022 and December 2022. We rated the case review component of the overall health care quality adequate and the compliance component of the overall health care quality inadequate.

This report contains our assessment of the medical care provided to incarcerated people at Valley State Prison between June 2022 and November 2022. We rated the case review component of the overall health care quality adequate and the compliance component of the overall health care quality inadequate.

This report contains our assessment of the medical care provided to incarcerated people at California State Prison, Los Angeles County between May 2022 and October 2022. We rated the case review component of the overall health care quality inadequate and the compliance component of the overall health care quality inadequate.

During the April 2024 review period, the OIG’s Local Inquiry Team retrospectively reviewed 27 random local inquiry cases that were closed by the department from June 2023 through March 2024 in order to assess the department’s performance on local inquiry cases that our office did not contemporaneously monitor.

From April 1, 2024, through April 31, 2024, the OIG’s Local Inquiry Team monitored and closed seven cases. This document presents all monitored and closed cases during this period.