Web Content Accessibility

To Report a Problem or Request Information in an Alternate Format

Contact the OIG Website Manager

•TTY please use 711 (California Relay Service) 916-255-1102
•Send mail to:

ADA Coordinator

10111 Old Placerville Road, Suite 110

Sacramento, California 95827

 

The OIG web manager will respond promptly by either correcting the problem or providing the requested information in an alternate format.

The State of California accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website.

Notice under the Americans With Disabilities Act

Office of the Inspector General Notice under the Americans with Disabilities Act | Text Only (RTF)

Grievance Procedure

Office of the Inspector General Grievance Procedure under the Americans with Disabilities Act | Text Only (RTF)

Accessibility Tips

To have effective communication with the widest audience possible, this Accessibility Guide provides assistance in how to use alternate forms of communication. Disabilities can fall into four basic categories:

  • Blind/Low Vision. Assistive computer technology for this audience includes screen readers, refreshable Braille displays and screen magnifiers. To assist with accessibility for Blind/Low Vision population, features such as keyboard navigation, scalability of font size, fuzzy searches, alt tags and high contrast between the background and the text are helpful.
  • Deaf/Hard of Hearing. To assist with accessibility for people with hearing loss, captioning synchronized with multimedia as well as volume control enable accessibility.
  • Mobility. Assistive computer technology for this audience includes one-handed keyboards, head/mouth sticks and eye tracking. Keyboard navigation as well as voice recognition software may be used by this population to help navigate through a web site.
  • Cognitive and Specific Learning Disabilities. To appeal to a highly diverse audience, with varying levels of ability, use the following design principles: Simple navigation, consistency in content presentation, clear labels, meaningful content, executive summaries at top of long documents and vocabulary understood by a wide audience.

This web site contains links to PDF documents that require the most current version of Adobe Reader to view. The Adobe Acrobat Reader may already be installed on your computer as a "plug-in" or "helper application" for your web browser. To find out, click on the "PDF" link for the document you are interested in. If the Adobe Acrobat Reader is properly installed on your computer, the Reader will either download or automatically open a PDF copy of the document, depending on your browser and how it is configured. If the Adobe Acrobat Reader is not installed on your computer, it can be found, free of charge, at the Adobe Acrobat Reader download page.

If you are using a screen reader, you may find it will not read some documents in PDF format. Adobe provides a web site that will convert non-accessible PDF files to a format that is useable with a screen reader. The Adobe Access site is located at access.adobe.com, and the tool can also be added to your computer as a "plug-in".

Customize Your Browser to Fit Your Needs

Changing font size

In most browsers (example: Internet Explorer, Firefox, Netscape) you could change the font size by following the steps below:

  • Open your browser
  • Click View button from top menu bar
  • Click Text Size
  • Select your option

If your browser uses a different naming convention and you do not see this path, please check the Help menu on your browser. The Help menu is usually the last option on the top menu bar, and it can often be accessed by pressing the keys "Alt" + "H".

In addition, newer browser versions have a magnifying tool that lets you zoom into a page and display all elements at 150 percent, 200 percent, etc. Look for the magnifying tool with a "+" character. This icon is typically located at the bottom of your browser, on the right, or at the top, below the standard menu tools, on the right. Furthermore, the keyboard shortcut to access this tool is: "Ctrl" + "Shift" + "+" to zoom in, and "Ctrl" + "Shift" + "-" to zoom out.

Shortcuts

  • Keyboard shortcuts: This is a list of the most common keyboard shortcuts in Firefox, and the equivalents in Internet Explorer and Opera (from Firefox website).
  • Mouse shortcuts: This is a list of the most common mouse shortcuts in Firefox, and the equivalents in Internet Explorer and Opera. The shortcuts are for Windows, but most of the Firefox shortcuts should work in Linux, too (from FireFox website).
  • Internet Explorer keyboard shortcuts.

Add-ons

  • Firefox accessibility extension 1.01 (browser toolbar): The Mozilla/Firefox Accessibility Extension makes it easier for people with a disability to view and navigate web content. Developers can use the toolbar to check their structural markup to make sure it matches the page content.
  • List of popular Firefox add-ons.
  • Firefox web developer toolbar: Allows you to turn CSS on and off, disable javascript scripts and images, view source code, etc.
  • Internet Explorer developer toolbar: Disable all CSS and images, resize window, etc.
  • Making Internet Explorer more accessible:
    • Internet Explorer accessibility options
    • Fill in website forms and passwords automatically
    • Zoom in on a webpage
    • Internet Explorer accessibility options (from Microsoft.com) - Internet Explorer offers many accessibility options to help increase readability and to work better with assistive technology. The IE link above offers answers to some common questions about accessibility options in Internet Explorer:
      • Can I use the keyboard to surf the web?
      • Can I customize the font size, formatting, and screen colors?
      • How can I improve the way IE works with my screen reader or voice recognition software?
      • How can I improve legibility when printing webpages?

      Change CSS

    • Below is the step by step on how to change the style sheet file in Internet Explorer. For other browsers please check the Help menu.
      • Click Tools from the top menu bar
      • Select Internet Options
      • Select the General tab (first tab)
      • Click on Accessibility button (bottom section, Appearance)
      • Click on checkboxes to ignore all colors and font styles and sizes and/or
      • Click on checkbox: "Format documents using my style sheet"
      • Browse to your personal style sheet and
      • Click OK